AGREEMENT TO OUR LEGAL TERMS

We are RITUAL MASSAGE & BEAUTY LTD (‘Company’, ‘we’, ‘us’, or ‘our’), a company registered in the United Kingdom at 13 East Street, Bedminster, Bristol BS3 4HH. We operate the website https://ritualmassageandbeauty.co.uk/ (the ‘Site’) and related services (collectively, the ‘Services’).

By accessing or using our Services, you agree to be bound by these Legal Terms. If you disagree with any part of these terms, please refrain from using our Services.

1. Our Services

Our Services allow you to book massage and beauty appointments online. The information provided is not intended for distribution or use in any jurisdiction where such distribution or use would be contrary to local laws or regulations.

2. Intellectual Property Rights

We own or license all intellectual property rights in our Services, including all content, functionality, and designs. You are granted a limited license to access and use the Services for personal, non-commercial purposes.

3. User Representations

By using the Services, you warrant that:

  • You are of legal age in your jurisdiction.
  • You will provide accurate information.
  • You will not use the Services for any unauthorized purpose.

4. Purchases and Payment

We accept Visa and Mastercard for payments. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. All treatments must be paid for in full at the time of booking to secure your appointment.

5. Booking and Cancellation Policy

5.1 Bookings:

  • All treatments can be booked directly through our website.
  • Multiple treatments can be booked in one session.
  • We recommend arriving at least 5 minutes early to ensure a smooth experience.


6. Gift Cards and Vouchers

6.1 Gift cards and vouchers are non-refundable.

6.2 Gift vouchers are valid for 12 months from the date of purchase.

6.3 Bookings must be made before the gift card or voucher expiry date, but the appointment can take place after this date.

6.4 Gift vouchers can be used as part-payment towards any treatment. Any remaining balance can be paid using another method.

7. Discounts and Promotions

7.1 Discount codes and vouchers can be used for one or more transactions and must be applied during checkout.

7.2 Discounts cannot be combined with other offers or promotions.

7.3 Discounts must meet minimum purchase requirements, if applicable.

7.4 If your discount code is not working, please ensure it is still valid and that you are meeting the minimum purchase requirements.

8. Health and Safety

8.1 Consultation Forms:

  • A comprehensive consultation form must be completed before the first massage treatment or if health conditions change.
  • The form includes personal details, emergency contact information, health history, current medical conditions, massage preferences, areas of focus, and informed consent acknowledging treatment risks.
  • The consultation form helps therapists tailor treatments, ensure client safety, and maintain legal compliance.

8.2 Do I need to patch-test before any treatments?

Yes, a patch test is recommended for specific treatments such as waxing, facials, chemical peels, and any procedure involving active ingredients or potential allergens. The patch test is a simple and quick process carried out at least 48 hours before your appointment. This precaution allows us to check for any adverse reactions, ensuring the treatment is safe and suitable for your skin type.
It’s particularly important if:

  • You are undergoing the treatment for the first time.
  • You have sensitive skin or known allergies.
  • The treatment involves strong chemicals or new formulations.

Skipping a patch test can increase the risk of discomfort or irritation, which we strive to avoid. If required, you’ll be informed when booking, and our team will guide you through the process to make it as convenient as possible.

9. Prohibited Activities

Users are prohibited from:

  • Unauthorized data collection or commercial use of the Services.
  • Attempting to interfere with the proper functioning of the Services.
  • Uploading malicious content or impersonating others.

10. User Contributions

By submitting content to the Services, you grant us a worldwide, royalty-free license to use, modify, and distribute that content.

11. Privacy Policy

Your use of the Services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and share your information.

12. Limitations of Liability

We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Services. Our liability is limited to the cost of the treatment provided. We strive to provide high-quality services, but we cannot be held liable for any unforeseen reactions or dissatisfaction with treatments.

13. Modifications to Services

We reserve the right to modify or discontinue, temporarily or permanently, the Services with or without notice. You agree that we will not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.

14. Governing Law

These Legal Terms shall be governed by and defined following the laws of the United Kingdom. RITUAL MASSAGE & BEAUTY LTD and yourself irrevocably consent that the courts of the United Kingdom shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

Contact Us

For any questions about these Legal Terms, please contact us at:
Email: info@ritualmassageandbeauty.co.uk
Address: 13 East Street, Bedminster, Bristol BS3 4HH, United Kingdom

By using our Services, you acknowledge that you have read and understood these Legal Terms and agree to be bound by them.